FAQs
Everything people ask us before they order, in one place. Can’t find your answer? Email or WhatsApp us.
FAQs
Both. We supply homeowners on a supply-only basis, and trade customers such as fitters, joiners, builders and interior designers. Trade customers can open a trade account for trade prices.
Send us your plan, drawings, cabinet list or cutting list through our contact form, by email or on WhatsApp. We draw the job up and send a quote with drawings.
We don't do site visits. Measure yourself using our measuring guide, or ask your joiner to measure for you.
Yes. Every cabinet is made to measure, to the millimetre. Bespoke sizes are priced on the same basis as our standard range, agreed at quotation.
Our carcasses are made from 18mm branded board, mainly Egger, in any of hundreds of decors. See cabinet construction and our decor collections.
Yes. Samples are £10 each, and we take that off your kitchen or bedroom order. Collect them from the workshop, or we post them in 3 to 5 working days (postage at cost). See samples.
FAQs
50% to confirm your order. The remaining 50% is due when your order is finished in the factory, before delivery, collection or release.
Once the deposit has cleared and you have approved the drawings, measurements, finishes and specifications in writing.
By BACS bank transfer or card. There is no minimum order.
Trade prices are exclusive of VAT. Your quote shows the VAT.
Cancellations or changes made after materials have been ordered or production has started may be chargeable, and an order can’t be cancelled once cutting has started. Because made-to-measure goods are made to your specification, the 14-day cooling-off period for online and distance sales does not apply to them. This does not affect your rights if something is faulty.
Measurements you supply or approve are your responsibility. We make everything to the sizes on the approved drawings, so please check them carefully.
FAQs
Typical lead times are 5 working days for cut & edge, 1 to 2 weeks for wardrobe cabinets and 2 to 3 weeks for kitchens. Lead times are estimates and start from the latest of cleared payment, order confirmation and written approval of everything. See lead times for other products.
Yes, when delivery is agreed in writing before payment. Delivery anywhere in the East Midlands is £99 + VAT; further afield we price delivery per job. Otherwise orders are collection only.
Yes. Collect from Unit 5 Atlas Mills, Birchwood Avenue, Long Eaton NG10 3ND, Monday to Friday between 8am and 4:30pm, once your order is paid in full.
Check your order when it is delivered or collected, and tell us about any damage or missing items the same day.
FAQs
No. We are a manufacturer and supply cabinets ready to fit. Your own joiner or builder fits them, or we can put you in touch with joiners who fit our cabinets.
Cabinets, doors and drawer fronts, drawers, hinges and shelves, plinths and end panels, plus worktops, handles, lighting and storage if they are on your quote. See what comes in an order.
A fitter, a plumber, an electrician, a Gas Safe engineer for any gas appliance, and any plastering, flooring, tiling and decorating.
FAQs
Yes. Every cabinet we make is guaranteed for 5 years against faults in materials and workmanship. See our guarantee.
Goods remain the property of DTJ Interiors Limited until they are paid for in full.
FAQs
Parts are cut to ±0.5mm. The smallest part we cut is 100 × 100mm and the largest is 2750 × 2020mm. We also make 36mm double-thickness board.
Use our online cutting list, or upload your own cutting list, drawings and machining details with it.
Buying from DTJ
Buying from DTJ
Measure, quote, deposit, make, deliver, and your joiner fits. Six steps from your sizes to a finished room.
See it first
Board decor and door samples, £10 each and taken off your kitchen or bedroom order. Collect them from the workshop, or we post them in 3 to 5 working days.
The small print
Deposits, payment, cancellations, lead times and collection for made-to-measure goods.
Still have a question?
Email info@dtjinteriors.co.uk, call 0115 784 8231 or WhatsApp 07956 032306.
DTJ Interiors Ltd
Unit 5 Atlas Mills, Birchwood Avenue
Long Eaton, NG10 3ND
Workshop and collection
Monday to Friday, 8am to 4:30pm
Delivery across the East Midlands for £99 + VAT, and further afield priced per job.
DTJ Interiors Limited · Company no. 15242186 · VAT GB460641310
Registered office: The Mills, Canal Street, Derby DE1 2RJ
Every DTJ cabinet comes with a 5-year guarantee. How it works · FAQs · Samples · Terms of sale
